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Burlington Camera Inc.
Return Policy
We do our best to make certain that the product you are purchasing is the correct one by taking the time to ask you questions about your needs and wants. However, there is always the possibility of extenuating circumstances or second thoughts with regard to any purchase, we don’t want to see you stuck with something you don’t want or can’t use.
So, with that in mind, we have a few rules about returns.
1) All product returns must be accompanied by the original sales receipt within 7 days of the original date of purchase. Returns made beyond this date will be accepted at Burlington Camera Inc’s discretion and will be subject to a restocking fee or price adjustment based on the current pricing and availability of the product. Store credit will be given for all returns made beyond 7 days from the original purchase. Maximum time limit for product return is 30 days.
2) Product and packaging must be returned in new and unused condition. (The same way you would like to buy it in the first place because you know that we are not just going to throw it out!). Digital cameras must not be initialized or the batteries charged. The suitability of this condition will be determined solely by Burlington Camera Inc. and we reserve the right to refuse the return if the product condition does not meet our standards.
3) If the product and packaging is not in new condition, there will be a minimum restocking fee of 15% because the product will have to be resold as used. We reserve the right to increase this restocking fee or refuse the return altogether based on the condition and resale value of the product returned.
4) Products purchased using any credit card will be charged a minimum of 5 percent of the final total including taxes. This is due to the fact that all credit card processors keep a percentage of every sale made by a merchant and do not return that percentage when a product is returned and the monies refunded to a credit card.
To avoid the credit card restocking charge, customers may opt to have the credit issued to a Burlington Camera gift card.
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